Scheduling, Payments, & Policies
Yes, you may reserve your appointment using your gift card and use that to pay for all or a portion of your treatment.
We provide towels and linens for proper draping, so you are never exposed at any point during the body wrap. We apply the warmed product of your chosen body wrap to the entire back, legs, arms, upper chest and abdomen if you would like. If there are any areas you would like us to avoid please let us know. You are then wrapped in 4 layers (2 sheets, a solar blanket and a light blanket). We can wrap you looser or leave the feet and neck more open if you tend to feel claustrophobic. You are in the wrap for about 30-minutes. During that time a 15-minute scalp massage is given and also time for you to just be present in the wrap. Your therapist will remain in the room in case you would like to be let out of the wrap early. You then shower and rinse the product off.
Spa Days include either a Swedish or Deep Tissue massage. If you would like to upgrade to a different type of massage for an additional charge please text or give us a call at (402) 212-4520, so we can make sure a therapist that offers that service is available.
Yes! You may call or text us at (402) 212-4520 to be added to our cancellation list. Be sure to inform us of the day and time that you are interested in scheduling.
Our massage therapists tend to be booked out, so we recommend booking in as far in advance as possible. Keep in mind, we have a very flexible change/cancellation policy so there’s no risk to planning ahead!
Booking online via our website is the easiest way. Keep in mind, our system doesn’t allow bookings less than 8-hours before the desired appointment time. You’re welcome to text or call us at (402) 212-4520 and we’ll find just the right appointment time for you!
**A credit or debit card is required to reserve an appointment, however you are not charged for anything until after the appointment is completed. After your appointment, you can choose any form of payment.
Our facility is by appointment only. We can sometimes accommodate same-day appointments, and we can also put you on our waiting list.
Our massage therapists tend to be booked out, so we recommend booking in as far in advance as possible. Keep in mind, we have a very flexible change/cancellation policy so there’s no risk to planning ahead!
Yes, you receive the full amount of treatment time that you’ve scheduled, as long as you arrive on-time for your appointment.
Yes, we do! In fact, we have several different couples treatments available. Check them out here.
Please arrive on-time for your appointment. Time for your appointment has been specially arranged for you. If you arrive late your session may be shortened in order to accommodate others whose appointments follow yours. We will do our best to provide you with the services you have booked, but we cannot guarantee the full time if you arrive late. Full payment for your scheduled services will be expected.
If you need to reschedule your appointment, you can log into your account and make changes anytime. For late notice cancellations, please text or call us directly at (402) 212-4520 as soon as possible.
Cancellations without 4-hour notice will result in a 50% charge for your treatment, as that time has been set aside specifically for you.
We accept cash, check, credit card, or gift certificates.
A credit or debit card is required to is reserve your appointment, however you are not charged for anything until after the appointment is completed. After your appointment, you can choose another form of payment.
Unfortunately, we do not.
Tipping is neither required nor expected, but of course we appreciate the gesture! If you would like to leave a tip, simply add the gratuity at checkout.
Leaving us a review and referring your friends and family to our facility is also greatly appreciated!
We are proud to offer a 10% discount to all active military. This will be applied in-person with valid ID. Excludes gift certificates and couples services.
Absolutely! One of the things that makes Omaha Massage and Healing Arts special is our therapists work together to provide you with the best possible experience. This means that if you want a specific type of massage, we may recommend a different therapist to you because that service is one of their particular strengths.
We encourage you to check out our Team page to see who is the best fit for you.
If you don’t know where to start, reach out via email, text, or phone and we’ll help you pick the right treatment for you.
- – Are you just visiting and will only have one session with us?
- – Are you looking for a therapeutic massage plan with multiple sessions to help with an existing condition?
- – Are you coming alone, looking to book a couples or group treatment?
About Us
Yes. All of our massage therapists are licensed by the State of Nebraska. We are also members of the American Massage Therapy Association (AMTA).
To be eligible to receive a license for Massage Therapy in the State of Nebraska, massage therapists must complete a minimum of 1,000 hours in an approved Massage school.
Yes. Massage therapists must complete 24 hours of continuing education to renew their Nebraska license every two years.
Before, During, and After Your Massage
For more information about what to expect during your appointment, please read about Before Your Visit.
You don’t need to necessarily shower right before your massage, but do we ask that you come to your appointments clean and free of fragranced personal care products.
For most of our massage services, you will disrobe to your comfort level. Our team will guide you and guarantee a safe and judgment-free environment where you will be treated as the sacred being you are.
This depends on your comfort level and the type of massage you are going to receive.
For Sports Massage & Stretching, Light Touch Massage, and Reiki & Energy Balancing, you may be asked to leave some or all of you clothing on.
For Swedish Massage, Deep Tissue Massage, Hot Stone Massage, Prenatal Massage, or Raindrop Technique, many people prefer to be completely nude when they receive a massage, while others prefer to keep their undergarments on. It’s completely up to you, and you are encouraged to undress to your level of comfort.
Tight-fitting or bulky undergarments can sometimes get in the way of the massage, especially if your problem areas are the low-back, buttocks, or hips. Women usually remove their bras so no straps are in the way of back and shoulder massage.
Licensed massage therapists must ensure that clients are always properly covered by a sheet or towel, genitals will never be exposed, and only the specific areas being massaged will be uncovered.
You are encouraged to openly communicate with the massage therapist about your preferences and comfort. If anything needs to be adjusted, or if we are almost (but not quite) getting the right spot, just speak up and let us know right away!
However, it is a myth that massage therapy needs to hurt in order to be effective. Some of the most effective techniques involve very light, gentle touch. Often, too much pressure can cause muscles to tighten further, and detract from the effectiveness of your treatment.
You will experience the greatest benefits from your session if you just allow yourself to become quiet and relaxed…which helps your massage therapist focus on providing a great massage!
Definitely communicate with your therapist if you feel any pain or discomfort, if you have any concerns during your massage, or if there is anything your massage therapist can do to make you more comfortable. Some types of massage that work on deep layers of muscle and tissue, such as deep tissue or sports massage, will require more feedback to ensure that the pressure is not uncomfortable.
A massage will likely just make you feel worse. If you are sick, you may get your therapist sick and pass it on to other clients that day. Even if you are giving less than a 24 hour notice, we prefer you reschedule your appointment if you are feeling unwell, so let us know as soon as possible.
It is important for you to fully complete your Health Questionnaire and keep your therapist up to date on your condition. Not all types of massage are appropriate for all conditions.
It’s a great idea to give yourself some additional time after your massage to continue relaxing and to allow your body to fully absorb the benefits of massage. We leave plenty of time in between appointments so that you never feel hurried and can take your time before you head out the door.
Yes, it’s ok to exercise after a massage, but most people prefer to stay relaxed.
"Touchy" Topics
This very often happens during a massage and is nothing to be embarrassed about. Just take it as a sign you are enjoying the relaxation!
Of course! We don’t want you lying there uncomfortable and preoccupied, so feel free to take care of it.
No problem!
Yes, please let your massage therapist know right away.
If you are uncomfortable laying face down, or in any other position, let your massage therapist know. Bolsters and towels can be used to make you as comfortable as possible.
We ask that you please refrain from using tobacco, recreational drugs, or alcohol at least 4 hours before your appointment. Even some prescription or over the counter medications can contraindicate massage.
Yes, absolutely let your massage therapist know if you do not want to be touched in a specific area or in a certain way. You don’t have to give us any details, and you have the right to ask to take a break or end your massage all together at any time, for any reason.
Our professional ethical code of conduct that requires us to make sure boundaries are clear, and massage therapist-client relationships must be kept professional, or be terminated if things become personal. Additionally, we have a zero tolerance policy and any sexual advances, innuendo, or inappropriate touching is grounds for immediate termination of your session.
No, not even as a joke. This is disrespectful to your massage therapist and our profession. Additionally, we have a zero tolerance policy and any sexual advances, innuendo, or inappropriate touching is grounds for immediate termination of your session.
Arousal is a natural parasympathetic response, so don’t feel guilty. However, understand that it was not your massage therapist’s intention to arouse you. Our professional ethical code of conduct that requires us to make sure boundaries are clear. If there is a distracting technique or motion (i.e. rocking the prone torso) that aroused you, it is okay to tell your therapist to stop that motion. Just to be clear, we do have a zero tolerance policy and any sexual advances, innuendo, or inappropriate touching is grounds for immediate termination of your session.
